Graphic Floors FAQ's

Find clear answers to the most common questions about our custom printed vinyl flooring, retail and commercial floor mats, turf flooring and branded carpets.

Products & Design Options

What types of flooring products do you offer?

We specialize in custom printed flooring solutions including rollable vinyl flooring, printed carpets, turf inlays, and branded floor mats. Each product is designed for retail, commercial, and event use, offering durability, vibrant graphics, and easy installation.

Are your flooring products suitable for retail and commercial spaces?

Yes! All our flooring lines are engineered for high-traffic environments such as stores, showrooms, offices, and trade shows. Each material is designed for long-term wear, easy maintenance, and vivid color performance.

Can you match Pantone (PMS) colors?

Yes. Our design team offers Pantone (PMS) color matching to ensure consistent branding across your flooring and graphics. Digital proofs are always provided for approval before printing.

Are samples available before placing an order?

Absolutely! We provide material and print samples so you can review texture, color accuracy, and print quality. Contact us to request a custom sample kit based on your project type.

What surface textures are available for vinyl flooring?

Our rollable vinyl flooring (RVP and TPV) is available in smooth, satin, matte, and textured grip finishes. Each texture is designed to balance traction, appearance, and durability.

What’s the difference between top-printed and bottom-printed vinyl floors?

Top-printed vinyl places ink on the surface — ideal for short-term events and fast turnarounds.
Bottom-printed (reverse-printed) vinyl protects the image beneath a clear wear layer, perfect for commercial and long-term retail flooring.

Do you offer custom logos or full-floor graphics?

Yes — we print high-resolution graphics, logos, and branded designs across full floor areas or as inlays and logo zones to enhance brand visibility.

Ordering & Production

How do I measure my space, and can you help with that?

Yes! Provide your floor plan or dimensions, and our team will assist with layout optimization, panel matching, and print scaling to ensure a perfect fit.

What is your typical turnaround time?

Most projects are completed within 7–10 business days after proof approval. We also offer rush production for tight deadlines.

Do you accept wholesale or reseller inquiries?

Yes — we offer wholesale pricing and trade partnerships for designers, agencies, and resellers. Contact us to learn more or set up a trade account.

Do you ship internationally?

We currently ship throughout the United States and Canada. All products are made and shipped from our U.S.-based facility with fast turnaround and secure packaging.

How do I request a quote or start a project?

Simply fill out our quote request form or contact our team. Provide your floor type, size, and artwork — we’ll quickly send pricing, proofs, and estimated production times.

Can I get a proof before printing?

Yes — every order includes a digital proof to ensure layout, color, and design accuracy prior to production.

Installation & Maintenance

Do you provide installation services?

We don’t install directly, but we offer installation guides and support for your local flooring professional. Most products are easy to install using tape, adhesive, or free-lay methods, depending on the surface.

Do I need adhesives for installation?

That depends on the flooring type. Temporary floors often use double-sided tape, while permanent retail flooring may require approved adhesive. We’ll advise on the best method for your surface.

Can your flooring be reused?

Yes! Our rollable vinyl and event floors can be reused for multiple shows or activations with proper handling and storage.

How do I clean and maintain my vinyl flooring?

Our printed vinyl floors are easy to maintain — just sweep, vacuum, or mop with mild soap and water. Avoid harsh chemicals or abrasives to preserve image clarity and finish.

What’s the best way to store my flooring?

Roll with the printed side outward, store in a cool, dry area, and avoid sharp folds or creases. This helps maintain color and structural integrity between uses.

Safety, Quality & Support

Are your products ADA compliant and slip-resistant?

Yes — many of our floors and mats are ADA compliant with non-slip backings or textured surfaces for added safety in public and commercial environments.

What if my order arrives damaged?

If damage occurs during shipping, contact us immediately with photos and details. We’ll replace or repair the affected items quickly.

What industries and events do you serve?

We work with retail stores, trade shows, exhibits, museums, hospitality, and corporate branding — anywhere you need flooring that makes a statement.

Do you offer eco-friendly options?

Yes — we use eco-conscious inks and recyclable materials across several product lines to minimize environmental impact.

Contact & Support

How can I reach your team for help?

You can reach us by phone, email, or through our website’s contact form. Our U.S.-based team is available to assist with quotes, design, shipping, or technical questions.